Contact and Help
Frequently Asked Questions
Please read our FAQ before sending a message.
Depending on the size and weight of each item carriage will be calculated per delivery. For more information please check with the seller.
All payment shall be made through Paypal. We do not offer Credit Facilities. Standard Credit & Debit cards are acceptable.
delivery can take up to 14 days from order date depending on the type of work required. For work presented on Felt Moon should be no longer than 7 days lead time. Personalised work may vary depending on the order. Please contact the vendor to discuss a schedule.
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Once full payment has been received the official order will be sent to the vendor. The vendor will contact the buyer with any requests as per order. If a standard order placed for completed work the goods will be shipped according to the vendors standard terms.
You will recieve a standard order confirmation with a full payment record. If you require any further confirmation please contact us.
Contact Felt Moon
Looking to sell on Felt Moon?
Please send examples of your work to: admin@felt-moon.co.uk
Please send high quality images of your artwork. We may ask you to post samples if we cannot be certain of the quality so please be patient.
If we like what we see then we’ll ask you to sign up if you haven’t already. We’ll be in touch as soon as you have. We hope that your application is successful.
Successful applicants will be asked to make payment prior to any exhibits being displayed on Felt Moon. Now your ready to start making money online.